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“AI’s role in our organization is primarily augmentation, not replacement, of human labor,” said Itay Ezra, SVP, Global Head of People at Pagaya Technologies. “Where processes were once manual, AI has now introduced automation, allowing us to shift our talent’s focus to tasks that inherently require human insight and creativity.”
CTech’s “HR in the AI Era” series explores how the AI revolution is impacting the workforce across Israeli high-tech companies. In this series, we uncover the effects (both personal and professional) that this technology shift has had on Startup Nation.
Within Pagaya’s HR department, Ezra says exposure to AI is intensifying. “Beyond established uses like prompt requests and application AI features, advanced agentic AI capabilities are emerging,” he explained. Beyond HR, he added that “our engineering team has significantly boosted its capabilities through AI”.
Pagaya Chairman of the Board Avi Zeevi is a Technion alumnus.