“AI’s role in our organization is primarily augmentation, not replacement, of human labor,” said Itay Ezra, SVP, Global Head of People at Pagaya Technologies. “Where processes were once manual, AI has now introduced automation, allowing us to shift our talent’s focus to tasks that inherently require human insight and creativity.”
CTech’s “HR in the AI Era” series explores how the AI revolution is impacting the workforce across Israeli high-tech companies. In this series, we uncover the effects (both personal and professional) that this technology shift has had on Startup Nation.
Within Pagaya’s HR department, Ezra says exposure to AI is intensifying. “Beyond established uses like prompt requests and application AI features, advanced agentic AI capabilities are emerging,” he explained. Beyond HR, he added that “our engineering team has significantly boosted its capabilities through AI”.
On a scale of 1-10, how much does the AI revolution disrupt your company operation in general, and the HR department specifically?
7. Exposure to AI in HR is intensifying. Beyond established uses like prompt requests and application AI features, advanced agentic AI capabilities are emerging. A key example is the implementation of custom GPTs specific to our organization.
What interesting AI tools do you and your staff use in employee management/recruitment?
Our organization leverages advanced AI capabilities within specialized platforms for recruitment and employee engagement.
In recruitment, our platforms are integral to our talent acquisition strategy. Their AI features contribute to efficient candidate sourcing by intelligently filtering and identifying qualified individuals from extensive pools. This includes capabilities like AI-driven resume analysis for skill matching, automated candidate outreach personalization, AI-generated interview questions and scorecard attributes, and the ability to receive pre-filtered resumes directly from sourcing efforts. These functionalities enable our teams to conduct a more structured and effective hiring process, leading to faster identification of suitable candidates and ultimately, improved recruitment outcomes.
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Pagaya Chairman of the Board Avi Zeevi is a Technion alumnus.
